Cancellations & Refunds
Last updated 6 October 2026
Our events have a fixed number of seats, booked for one date, so a seat that is given up late usually cannot be sold again. This page explains when you can get your money back.
If you can't make it
Confirmed tickets are not refundable if you change your plans. You can pass your ticket to a friend instead: email us or message us on WhatsApp with your booking reference and their name before the event starts, and the ticket moves to them.
If we cancel or postpone
If we cancel an event, every ticket holder gets a full refund. If we postpone it, you can keep your ticket for the new date or ask for a full refund.
Payment problems
You get a full refund if you were charged but your booking was not confirmed, if you paid twice for the same booking, or if a seat you paid for could not be given to you and we cannot offer an equivalent one you are happy with.
How refunds are paid
Refunds go back to the account or card you paid from. We start them within 2 working days of agreeing one; your bank then usually takes 5–7 working days to show it.
To ask for a refund, write to hello@thesocialsilsila.club or call +91 94296 20269 with your booking reference and the payment reference shown in your payment app.